MY FOOTBALL SPACE • MY FOOTBALL SPACE •

CUSTOMER EXPERIENCE & PRODUCT MANAGER (M/F/D)

OUR MISSION

We are an international team located in Frankfurt, Porto and Vienna and have set ourselves the goal to lead the interaction between clubs, associations, and athletes and their Fans onto a state-of-the-art, sustainable, and especially secure platform preventing alienation caused by a lack of interaction.
In order to achieve this goal, My Football Space uses modern and secure blockchain technology. At the core of this are so-called “NFTs” (non-fungible Tokens).

My Football Space accompanies the professional sports industry and its Fans on the path of digital transformation, inspiring the older generation and young sports fanatics of Generation Z with simple products.

 

Become a part of our young, dynamic SportsTech Start-Up family.
We are searching for a dedicated full-time Customer Experience & Product Manager (m/w/d) to support our team.

 

YOUR ROLE

  • Supporting and consulting our customers from the sports industry in their daily business
  • Development of tailor-made customer and acquisition concepts to win new customers and expand existing partnerships
  • Constant observation of market and industry in order to proactively use this knowledge as the key to pursuing partnerships and product development of My Football Space
  • Responsible planning, conception as well as execution of product and Onboarding-Workshops together with the internal Stakeholders for our customers
  • Organization and processing of implementations as well as customer training in the field of Marketing and IT
  • Support the creation of pitch books and presentations
  • Close cooperation with the development Team as well as the managing directors

 

YOUR EXPERIENCE

  • Completed apprenticeship or study, ideally in economics, sports economics, sports management, Marketing or advertisement
  • Some work experience in Account Management, preferably for clubs or associations. Experience in sponsorship and sports rights as well as bringing in an own Network in the sports business.
  • Experience implementing onboarding and implementation projects including knowledge in the tech environment
  • Negotiation skills, high levels of customer and market orientation as well as good communication and presentation skills in German and English
  • Eloquence, curiosity, and good social skills paired with an intuition to be able to quickly assess situations correctly
  • Enthusiasm for sport, commitment and good comprehension and implementation skills
  • Excellent communication skills paired with a talent for teamwork and an eagerness to be part of a dynamic rapidly developing start-up

 

THIS WILL EXPECT YOU

  • A young, dynamic team of motivated colleagues, who are already looking forward to working with you
  • Opportunity to shape the future of our young company
  • Fascinating working environment with national and international football clubs and partners
  • Flexible working hours
  • Office in the center of the hip „Bahnhofsviertel“ or remote
  • Flat hierarchy structures
  • Attractive salary and 30 vacation days

 

INTERESTED?

Then please send an e-mail with your complete application to: jobs@myfs.de
We are looking forward to be hearing from you!

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